This website is operated by Copech.com LTD, Albany Street, London, NW1 – UK, Trade Register Number: 10189484. As a user/visitor of this website (referred to as “you/your”) you acknowledge that interacting in any way with this website including any transactions you make is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. Delivery Details, Returns and refunds, and Privacy policy.

Order Process

All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgment email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from www.copech.com Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it. We do file details of your order for you to subsequently access directly on this website via the Your Account area.

Delivery

All goods must be signed for by an adult aged 18 years or over on delivery. Delivery charges and estimated timescales are specified in the Delivery Policy section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Copech.com shall be under no liability for any delay or failure to deliver the products within estimated timescales. Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

Payment

We take payment from your credit card at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given when requested where you have already paid for the goods if the product is not in stock. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. The price you pay is the price displayed on this website at the time we receive your order apart from the following exceptions:

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products. All prices are shown in EUR/USD and GBP.

Liability and Indemnity

Copech.com will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. Subject to the above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law. Subject to the above, Copech.com will not be liable for any:

  • Loss of goodwill or reputation
  • Special or indirect losses

This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Copech.com will be liable for damaged products upon delivery.

Returns, Refunds Cancellations and Substitutions

We offer a 30-day money back guarantee. In the unlikely event that you receive faulty or damaged goods, please contact us. (Electronics articles like: Lipo batteries and DYS 32BIT Board, once they are pluged/weld and used can’t be returned). All returns must be in the original conditions as the item was sent, without marks of use and if it is electronic article, with the same software configuration, if not the right of return/refund will not be accepted.

Provisions

English is the language this contract was created in. If you are reading a translated version, it may contain errors. Please read the English version if you want all the accurate information conveyed in this contract. Our maximum liability arising out of or in connection with the products shall be limited to the replacement value of the product in question. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Copech.com relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Copech.com for your use of this website.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form.